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RecallGazette

Vehicle problems, recalls & safety intelligence

MINI Clubman 2007–2014technical service bulletin

Bulletin M840213 · NHTSA communication 10150241 · issued Aug 1, 2013

Technical service bulletin
communication type
Equipment
component
2007–2014
model years
48
vehicle entries

Official summary

Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID is configured for both BMW and MINI. 2. After completion of the PDI test plan, verify that the customer relations number stored in the vehicle is correct. 3. The correct customer rela

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.