MINI Cooper Countryman 2011–2013 — technical service bulletin
Bulletin M511112 · NHTSA communication 10150401 · issued Dec 1, 2012
Technical service bulletin
communication type
Visibility
component
2011–2013
model years
5
vehicle entries
Official summary
"Front Power Windows Not Functioning Properly. The front power window may exhibit one or more of the following faults: * The window reverses when it reaches the top travel * Loss of the ""one touch"" feature when closing the window * Window movement is not smooth or stops halfway * Windows cannot be initialized with ISTA or manually CAUSE Front power window drive and Footwell Module (FRM) software"
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.