Ford C-Max Energi 2012–2019 — technical service bulletin
Bulletin TSB 18-2373 · NHTSA communication 10153935 · issued Dec 12, 2018
Technical service bulletin
communication type
Electrical System
component
2012–2019
model years
19
vehicle entries
Official summary
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.
Vehicles covered
- 2013 Ford C-Max Energi
- 2014 Ford C-Max Energi
- 2015 Ford C-Max Energi
- 2016 Ford C-Max Energi
- 2017 Ford C-Max Energi
- 2012 Ford Focus
- 2013 Ford Focus
- 2014 Ford Focus
- 2015 Ford Focus
- 2016 Ford Focus
- 2017 Ford Focus
- 2018 Ford Focus
- 2013 Ford Fusion Energi
- 2014 Ford Fusion Energi
- 2015 Ford Fusion Energi
- 2016 Ford Fusion Energi
- 2017 Ford Fusion Energi
- 2018 Ford Fusion Energi
- 2019 Ford Fusion Energi
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.