Ford C-Max 2012–2019 — technical service bulletin

Bulletin SSM 47749 · NHTSA communication 10153969 · issued Jan 17, 2019

Technical service bulletin

communication type

Equipment

component

2012–2019

model years

vehicle entries

Official summary

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.

Vehicles covered

2013 Ford C-Max
2014 Ford C-Max
2015 Ford C-Max
2016 Ford C-Max
2017 Ford C-Max
2018 Ford C-Max
2012 Ford Crown Victoria
2018 Ford Ecosport
2019 Ford Ecosport
2015 Ford Edge
2016 Ford Edge
2017 Ford Edge
2018 Ford Edge
2019 Ford Edge
2013 Ford Escape
2014 Ford Escape
2015 Ford Escape
2016 Ford Escape
2017 Ford Escape
2018 Ford Escape
2019 Ford Escape
2012 Ford Expedition
2013 Ford Expedition
2014 Ford Expedition
2015 Ford Expedition
2016 Ford Expedition
2017 Ford Expedition
2012 Ford Explorer
2013 Ford Explorer
2014 Ford Explorer
2015 Ford Explorer
2016 Ford Explorer
2017 Ford Explorer
2018 Ford Explorer
2019 Ford Explorer
2012 Ford F-150
2013 Ford F-150
2014 Ford F-150
2015 Ford F-150
2016 Ford F-150
2017 Ford F-150
2018 Ford F-150
2019 Ford F-150
2014 Ford Fiesta
2015 Ford Fiesta
2016 Ford Fiesta
2017 Ford Fiesta
2018 Ford Fiesta
2019 Ford Fiesta
2012 Ford Flex
2013 Ford Flex
2014 Ford Flex
2015 Ford Flex
2016 Ford Flex
2017 Ford Flex
2018 Ford Flex
2019 Ford Flex
2012 Ford Focus
2013 Ford Focus
2014 Ford Focus

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.