Infiniti Q50 2014–2019 — technical service bulletin
Bulletin ITB19-005 · NHTSA communication 10155156 · issued Feb 28, 2019
Technical service bulletin
communication type
Equipment
component
2014–2019
model years
27
vehicle entries
Official summary
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles with INFINITI InTouch?, has the abillity to trigger specific customized settings for the radio, clock, heating and air conditioning (HVAC) and navigation that are unique to that key, and each Intelligent Key for a specific vehicle may have different settings stored. EXAMPLE: The vehicle may be driven by more than one person, and each driver has a personal Intelligent
Vehicles covered
- 2014 Infiniti Q50
- 2015 Infiniti Q50
- 2016 Infiniti Q50
- 2017 Infiniti Q50
- 2018 Infiniti Q50
- 2019 Infiniti Q50
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50 Hybrid
- 2016 Infiniti Q50 Hybrid
- 2017 Infiniti Q50 Hybrid
- 2018 Infiniti Q50 Hybrid
- 2017 Infiniti Q60
- 2018 Infiniti Q60
- 2019 Infiniti Q60
- 2018 Infiniti Q70
- 2019 Infiniti Q70
- 2018 Infiniti Q70 Hybrid
- 2017 Infiniti QX30
- 2018 Infiniti QX30
- 2019 Infiniti QX30
- 2019 Infiniti QX50
- 2017 Infiniti QX60
- 2018 Infiniti QX60
- 2019 Infiniti QX60
- 2017 Infiniti QX60 Hybrid
- 2018 Infiniti QX80
- 2019 Infiniti QX80
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.