Chrysler Town and Country 2014–2015 — technical service bulletin
Bulletin 68268243A · NHTSA communication 10159891 · issued Nov 18, 2015
Technical service bulletin
communication type
Equipment
component
2014–2015
model years
2
vehicle entries
Official summary
Part Description: Actuator - HVAC Issue Description: Right Temp Door Actuator is stuck in full heat. When replacing the right temp door actuator on 2014, 2015, and 2016, be sure to use the new part number 68299450AA. DO NOT USE THE OLD PART NUMBER, 68238243AA. ~ All other actuators in these vehicles may be serviced using the OLD part number, 68238243AA.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.