Toyota Sienna 2011–2018 — technical service bulletin
Bulletin ZH5_Dealer Packa · NHTSA communication 10162765 · issued Jun 19, 2019
Technical service bulletin
communication type
Latches/locks/linkages
component
2011–2018
model years
8
vehicle entries
Official summary
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.