Toyota Sienna 2011–2018 — technical service bulletin
Bulletin ZH5_Toyota POL17 · NHTSA communication 10162766 · issued Jun 19, 2019
Technical service bulletin
communication type
Latches/locks/linkages
component
2011–2018
model years
8
vehicle entries
Official summary
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completel
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.