Toyota Sienna 2011–2018 — technical service bulletin
Bulletin ZKI_Dealer Email · NHTSA communication 10162776 · issued Jun 19, 2019
Technical service bulletin
communication type
Structure
component
2011–2018
model years
8
vehicle entries
Official summary
Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.