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RecallGazette

Vehicle problems, recalls & safety intelligence

Toyota Sienna 2011–2018technical service bulletin

Bulletin ZKI_Region Lette · NHTSA communication 10162777 · issued Jun 19, 2019

Technical service bulletin
communication type
Structure
component
2011–2018
model years
8
vehicle entries

Official summary

Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.