Toyota Sienna 2011–2018 — technical service bulletin
Bulletin ZKF_Toyota POL19 · NHTSA communication 10162788 · issued Jun 20, 2019
Technical service bulletin
communication type
Structure
component
2011–2018
model years
8
vehicle entries
Official summary
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.