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RecallGazette

Vehicle problems, recalls & safety intelligence

Subaru Impreza 2019technical service bulletin

Bulletin 15-235-18R · NHTSA communication 10163001 · issued Jun 10, 2019

Technical service bulletin
communication type
Equipment
component
2019
model years
3
vehicle entries

Official summary

This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob NOTE: This condition is generally reported as occurring following a handsfree phone call or while using navigation voice guidance. Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.