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RecallGazette

Vehicle problems, recalls & safety intelligence

FCCC Custom Chassis XCM 1999–2020technical service bulletin

Bulletin 19-009WI · NHTSA communication 10163511 · issued Aug 5, 2019

Technical service bulletin
communication type
Structure
component
1999–2020
model years
60
vehicle entries

Official summary

Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.