Mazda CX-3 2014–2019 — technical service bulletin
Bulletin 09-031-19-3625 · NHTSA communication 10163827 · issued Aug 7, 2019
Technical service bulletin
communication type
Electrical System
component
2014–2019
model years
21
vehicle entries
Official summary
After the installation of a new instrument cluster, the message "Fctry" or à ¢à  à  Factoryà ¢à  à  is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required. NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.
Vehicles covered
- 2016 Mazda CX-3
- 2017 Mazda CX-3
- 2018 Mazda CX-3
- 2019 Mazda CX-3
- 2017 Mazda CX-5
- 2018 Mazda CX-5
- 2019 Mazda CX-5
- 2016 Mazda CX-9
- 2017 Mazda CX-9
- 2018 Mazda CX-9
- 2019 Mazda CX-9
- 2016 Mazda MAZDA2
- 2017 Mazda MAZDA2
- 2018 Mazda MAZDA2
- 2019 Mazda MAZDA2
- 2014 Mazda MAZDA6
- 2015 Mazda MAZDA6
- 2016 Mazda MAZDA6
- 2017 Mazda MAZDA6
- 2018 Mazda MAZDA6
- 2019 Mazda MAZDA6
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.