Saturday, August 8, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

Subaru Crosstrek 2017–2018technical service bulletin

Bulletin 15-245-19R · NHTSA communication 10165496 · issued Sep 3, 2019

Technical service bulletin
communication type
Electrical System
component
2017–2018
model years
3
vehicle entries

Official summary

This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software. This process has become second nature with smartphones, tablets and many other connected devices. FOTA for automotive infotainments systems has been designed with a similar type of customer convenience in mind. FOTA updates are designed to provide regular enhancements along with some software patches to our infotainm

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.