Subaru Forester 2014–2018 — technical service bulletin
Bulletin 12-272-19R · NHTSA communication 10165550 · issued Sep 30, 2019
Technical service bulletin
communication type
Visibility
component
2014–2018
model years
5
vehicle entries
Official summary
This bulletin announces a design change made to the front door glass run channels. Water can enter the run channels and cause a stick-slip (judder) condition to occur as the door glass opens and closes. The judder is transferred through the window regulator mechanism in the form of mechanical resistance to the electric window motor. On models equipped with the Auto-up and Auto-down feature, if the level of this resistance increases enough, the auto-reversing (anti-entrapment) feature can activate and cause an inability to close the window.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.