Ford Explorer 2011–2018 — technical service bulletin
Bulletin DOR-J9K8E-10 · NHTSA communication 10166446 · issued Sep 12, 2019
Technical service bulletin
communication type
Suspension
component
2011–2018
model years
8
vehicle entries
Official summary
This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. We have received no defects associated with the current design.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.