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RecallGazette

Vehicle problems, recalls & safety intelligence

Kia Soul 2020technical service bulletin

Bulletin TSBELE190 · NHTSA communication 10167298 · issued Oct 30, 2019

Technical service bulletin
communication type
Electrical System
component
2020
model years
2
vehicle entries

Official summary

TECHNICAL SERVICE BULLETIN TSBELE190: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE VOICE RECOGNITION ISSUE (SA405) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from January 9, 2019 through September 16, 2019 and Soul (SK3) vehicles produced from November 22, 2018 through September 19, 2019, which may experience inoperative voice recognition when setting a destination

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.