Ford Explorer 2019–2020 — technical service bulletin
Bulletin 19B24 · NHTSA communication 10167304 · issued Oct 11, 2019
Technical service bulletin
communication type
Engine and Engine Cooling
component
2019–2020
model years
2
vehicle entries
Official summary
NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24 Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2.3L EcoBoost Engines Balance Shaft and Oil Pump Assembly Inspection
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.