Mazda CX-5 2014–2019 — technical service bulletin
Bulletin 01-017-19-3601 · NHTSA communication 10168098 · issued Nov 14, 2019
Technical service bulletin
communication type
Engine and Engine Cooling
component
2014–2019
model years
8
vehicle entries
Official summary
Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening during vehicle usage at high ambient temperatures which decreases the damping force. 2.0L Components of the No.3 engine mount rubber melting inside the mount at high ambient temperatures which creates deposits on the engine mount plate that restrict engine mount plate movement. Mass production change has not been determined at this time, but modified No.3 and
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.