Chrysler Pacifica 2017–2018 — technical service bulletin
Bulletin 9004138 · NHTSA communication 10168377 · issued Oct 2, 2019
Technical service bulletin
communication type
Structure
component
2017–2018
model years
2
vehicle entries
Official summary
GRILLE, Active Shutter When replacing Active Grille Shutter on vehicles built before April 10th, 2018 rearrange pin configuration in the AGS connector to MY 2019 configuration. Failure to do so will result in U11E9 Loss of Comm with AGS. Please view I-sheet in STAR parts for reference.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.