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RecallGazette

Vehicle problems, recalls & safety intelligence

Lexus CT Hybrid 2010–2018technical service bulletin

Bulletin 19LE05 - Dealer · NHTSA communication 10168533 · issued Oct 17, 2019

Technical service bulletin
communication type
Equipment
component
2010–2018
model years
60
vehicle entries

Official summary

Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue relate

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.