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RecallGazette

Vehicle problems, recalls & safety intelligence

Subaru Ascent 2017–2020technical service bulletin

Bulletin 15-231-18R · NHTSA communication 10168571 · issued Nov 18, 2019

Technical service bulletin
communication type
Equipment
component
2017–2020
model years
22
vehicle entries

Official summary

This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the fl

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.