Ford Escape 2017–2019 — technical service bulletin
Bulletin SSM 48335 · NHTSA communication 10168796 · issued Nov 20, 2019
Technical service bulletin
communication type
Trailer Hitches
component
2017–2019
model years
3
vehicle entries
Official summary
Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To correct this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part (19H332) and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.