Ford F-250 SD 2020 — technical service bulletin
Bulletin SSM 48360 · NHTSA communication 10168815 · issued Nov 27, 2019
Technical service bulletin
communication type
Structure
component
2020
model years
4
vehicle entries
Official summary
Some 2020 F-Super Duty vehicles equipped with power release tailgate may continue to display a Check Tailgate Ajar in the IPC message center after the tailgate is closed. This may occur when the key is in the ON position and the tailgate is opened and closed while the vehicle is in a gear other than PARK. Cycling the key or pressing the OK button on the steering wheel will remove the Check Tailgate Ajar message. This is normal operation of the system and no repair attempts should be made to correct a condition. If a customer complaint is received that the Check Tailgate Ajar message does not g
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.