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RecallGazette

Vehicle problems, recalls & safety intelligence

Honda Accord 2018–2019technical service bulletin

Bulletin AAMV191202 · NHTSA communication 10169060 · issued Dec 3, 2019

Technical service bulletin
communication type
Electrical System
component
2018–2019
model years
3
vehicle entries

Official summary

Video Message - It concerns three HFL-related issues that Tech Line has been getting calls on and how applying five-step troubleshotting can help get them fixed. The three HFL-related issues are customers can't make voice calls using contact name, customers' phones won't connect to Apple CarPlay or Android Auto, and customers can't answer incoming calls. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.