RAM Promaster 2018–2019 — technical service bulletin
Bulletin 9004176 · NHTSA communication 10169157 · issued Nov 27, 2019
Technical service bulletin
communication type
Equipment
component
2018–2019
model years
2
vehicle entries
Official summary
SHAFT, Axle Half, Left/Right If you are working on a Ram ProMaster with a Noisy, Leaking, or Damaged Front Halfshaft/CV Boot, please take a picture of the damage on shaft, ideally prior to removal, and contact Dennis Battle at (734) 231-1540 to have the part returned to FCA via FasTrack. If no response in 15 minutes, proceed with repair.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.