Chrysler Pacifica 2018–2019 — technical service bulletin
Bulletin 9003999 · NHTSA communication 10169167 · issued Nov 27, 2019
Technical service bulletin
communication type
Electrical System
component
2018–2019
model years
2
vehicle entries
Official summary
CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - [email protected] or Ashikur Rahman (248) 512- 6715 - [email protected]
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.