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RecallGazette

Vehicle problems, recalls & safety intelligence

Hyundai Sonata 2020technical service bulletin

Bulletin 19-GI-008H · NHTSA communication 10169372 · issued Nov 7, 2019

Technical service bulletin
communication type
Equipment
component
2020
model years
1
vehicle entries

Official summary

This bulletin provides information on the Launch Quality Monitoring Process (LQMP) for the 2020MY Hyundai Sonata. After a new vehicle launch, Hyundai uses the LQMP to monitor all customer and dealer activities at a minimum of 100 days. The Sonata LQMP helps improve model vehicle quality, and allows Hyundai to proactively respond to the Voice of the Customer (VOC).

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.