Dodge Journey 2019–2020 — technical service bulletin
Bulletin 9004182 · NHTSA communication 10170307 · issued Dec 4, 2019
Technical service bulletin
communication type
Power Train
component
2019–2020
model years
2
vehicle entries
Official summary
VALVE BODY KIT, Transmission (40TES) For a 40TES Transmission (2.4L Engine) concern of 1-2 and/or 2-1 harsh transmission shifting with no Diagnostic Trouble Codes present and customer has returned after a quick learn has already been attempted, please contact Joseph Maranto at (248) 260-8624 to FasTrak transmission to QEC for further analysis. Additionally, please record transmission CVI?s that exist for the harsh shifting complaint and email to [email protected] Please include the following CVI values: LR 2-4 OD UD If no response in 15 minutes, proceed with repair.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.