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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler Pacifica 2020technical service bulletin

Bulletin 08-124-19 · NHTSA communication 10170389 · issued Dec 14, 2019

Technical service bulletin
communication type
Equipment
component
2020
model years
7
vehicle entries

Official summary

Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.