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RecallGazette

Vehicle problems, recalls & safety intelligence

BMW 330I 2016–2020technical service bulletin

Bulletin B840120 · NHTSA communication 10171502 · issued Jan 1, 2020

Technical service bulletin
communication type
Electrical System
component
2016–2020
model years
60
vehicle entries

Official summary

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.