Ford Ecosport 2017–2020 — technical service bulletin
Bulletin SSM 48558 · NHTSA communication 10172019 · issued Feb 18, 2020
Technical service bulletin
communication type
Electrical System
component
2017–2020
model years
40
vehicle entries
Official summary
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS sessi
Vehicles covered
- 2018 Ford Ecosport
- 2019 Ford Ecosport
- 2019 Ford Edge
- 2017 Ford Escape
- 2018 Ford Escape
- 2019 Ford Escape
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2017 Ford F-150
- 2018 Ford F-150
- 2019 Ford F-150
- 2019 Ford F-250 SD
- 2020 Ford F-250 SD
- 2019 Ford F-350 SD
- 2020 Ford F-350 SD
- 2019 Ford F-450 SD
- 2020 Ford F-450 SD
- 2019 Ford F-550 SD
- 2020 Ford F-550 SD
- 2019 Ford Fiesta
- 2017 Ford Fusion
- 2018 Ford Fusion
- 2019 Ford Fusion
- 2020 Ford Fusion
- 2018 Ford Mustang
- 2019 Ford Mustang
- 2020 Ford Mustang
- 2019 Ford Transit
- 2020 Ford Transit
- 2019 Ford Transit Connect
- 2020 Ford Transit Connect
- 2018 Lincoln Continental
- 2019 Lincoln Continental
- 2018 Lincoln MKC
- 2019 Lincoln MKC
- 2018 Lincoln MKX
- 2019 Lincoln MKX
- 2018 Lincoln MKZ
- 2019 Lincoln MKZ
- 2020 Lincoln MKZ
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.