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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Allure 2004–2013technical service bulletin

Bulletin DOR-Q9L3Y-03 · NHTSA communication 10172888 · issued Feb 12, 2020

Technical service bulletin
communication type
Electrical System
component
2004–2013
model years
51
vehicle entries

Official summary

This SKU is an HVAC Air Door Actuator. The customer communication requested return of unsold inventory to inspect the housing. There may be a gap between the 2 halves of the housing causing the actuator to bind and a loss of HVAC air door control. Loss of HVAC air door control can lead to discomfort as it may be stuck in a single orientation.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.