Ford Explorer 2020 — technical service bulletin
Bulletin 20B19 · NHTSA communication 10174385 · issued Apr 27, 2020
Technical service bulletin
communication type
Power Train
component
2020
model years
1
vehicle entries
Official summary
Some of the affected vehicles may be stuck in low gear after first staring the engine, the transmission may exhibit harsh shifting and hesitation. As a customer continues to drive, the vehicle may default to fourth gear. An illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243 may be present in memory.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.