Chrysler Pacifica 2019–2020 — technical service bulletin
Bulletin 9003644 · NHTSA communication 10175424 · issued Mar 4, 2020
Technical service bulletin
communication type
Structure
component
2019–2020
model years
2
vehicle entries
Official summary
BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.