RAM Promaster 2014–2020 — technical service bulletin
Bulletin 23-014-20 · NHTSA communication 10175554 · issued Mar 11, 2020
Technical service bulletin
communication type
Air Bags
component
2014–2020
model years
7
vehicle entries
Official summary
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap areaFig. 1.Check Strap Area Cracking
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.