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RecallGazette

Vehicle problems, recalls & safety intelligence

Dodge Durango 2019technical service bulletin

Bulletin 21-028-20 · NHTSA communication 10175713 · issued Apr 3, 2020

Technical service bulletin
communication type
Electrical System
component
2019
model years
2
vehicle entries

Official summary

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:The vehicle does not move when shifted from ?Park? to ?Drive?, even when the accelerator pedal is pressed. This issue will only occur shortly after the vehicle is started.There are no Diagnostic Trouble Codes (DTCs), Malfunction Indicator Light (MIL) set, or message displayed on the Instrument Panel Cluster (IPC) and the shifter will display ?Drive? (D).

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.