Ford Escape 2017–2019 — technical service bulletin
Bulletin TSB 20-2165 · NHTSA communication 10175893 · issued May 13, 2020
Technical service bulletin
communication type
Electrical System
component
2017–2019
model years
3
vehicle entries
Official summary
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.