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RecallGazette

Vehicle problems, recalls & safety intelligence

Freightliner Cascadia 2017–2021technical service bulletin

Bulletin SS1034740 · NHTSA communication 10176741 · issued Jun 25, 2020

Technical service bulletin
communication type
Electrical System
component
2017–2021
model years
5
vehicle entries

Official summary

Service Solution for CTP Reset Warning When Using DiagnosticLink Version 8.12. Starting with DiagnosticLink version 8.12, a new Common Telematics Platform (cTP) Not Communicating Over the Air symptom based Advanced Diagnostic procedure was released with the intent to resolve specific issues on a certain population of trucks. Please, do not run this procedure unless specifically directed by a DTNA field service representative, or by the Detroit Connect support team.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.