Ford C-Max 2010–2020 — technical service bulletin
Bulletin SSM 48908 · NHTSA communication 10177042 · issued Jun 17, 2020
Technical service bulletin
communication type
Equipment
component
2010–2020
model years
60
vehicle entries
Official summary
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and c
Vehicles covered
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2018 Ford C-Max
- 2016 Ford Econoline
- 2017 Ford Econoline
- 2018 Ford Econoline
- 2019 Ford Econoline
- 2018 Ford Ecosport
- 2019 Ford Ecosport
- 2020 Ford Ecosport
- 2016 Ford Edge
- 2017 Ford Edge
- 2018 Ford Edge
- 2019 Ford Edge
- 2020 Ford Edge
- 2016 Ford Escape
- 2017 Ford Escape
- 2018 Ford Escape
- 2019 Ford Escape
- 2020 Ford Escape
- 2016 Ford Expedition
- 2017 Ford Expedition
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2020 Ford Expedition
- 2016 Ford Explorer
- 2017 Ford Explorer
- 2018 Ford Explorer
- 2019 Ford Explorer
- 2020 Ford Explorer
- 2016 Ford Explorer Police Intercept
- 2017 Ford Explorer Police Intercept
- 2018 Ford Explorer Police Intercept
- 2019 Ford Explorer Police Intercept
- 2016 Ford F-150
- 2017 Ford F-150
- 2018 Ford F-150
- 2019 Ford F-150
- 2020 Ford F-150
- 2016 Ford F-250 SD
- 2017 Ford F-250 SD
- 2018 Ford F-250 SD
- 2019 Ford F-250 SD
- 2020 Ford F-250 SD
- 2016 Ford F-350 SD
- 2017 Ford F-350 SD
- 2018 Ford F-350 SD
- 2019 Ford F-350 SD
- 2020 Ford F-350 SD
- 2016 Ford F-450 SD
- 2017 Ford F-450 SD
- 2018 Ford F-450 SD
- 2019 Ford F-450 SD
- 2020 Ford F-450 SD
- 2016 Ford F-550 SD
- 2017 Ford F-550 SD
- 2018 Ford F-550 SD
- 2019 Ford F-550 SD
- 2020 Ford F-550 SD
- 2016 Ford Fiesta
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.