Dodge Durango 2014–2015 — technical service bulletin
Bulletin 23-018-20 · NHTSA communication 10177527 · issued Jun 10, 2020
Technical service bulletin
communication type
Seats
component
2014–2015
model years
2
vehicle entries
Official summary
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR has inadvertently deployedFig. 1andFig. 2on one or both front seats and will not reset. Inadvertent Deployed Position AHR1 - Sled Fractured And Pin In Latch2 - Pin Fastened To SledNormal Deployed Position AHR1 - Striker Pin2 - Latch Pawls3 - Sled4 - Sled Bracket5 - Tilt Clip
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.