Ford Explorer 2017–2019 — technical service bulletin
Bulletin SSM 48989 · NHTSA communication 10177703 · issued Jul 10, 2020
Technical service bulletin
communication type
Steering
component
2017–2019
model years
6
vehicle entries
Official summary
Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Workshop Manual (WSM), Section 211-02 Power Steering > Diagnosis and Testing has been updated with improved information to aid with accurate noise diagnosis. Replacing the steering gear may not necessarily eliminate the noise concern. Use Chassis Ears on all suspected components to accurately diagnose noise concerns.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.