Nissan Pathfinder 2018–2020 — technical service bulletin
Bulletin NTB20-050 · NHTSA communication 10178235 · issued Jul 16, 2020
Technical service bulletin
communication type
Latches/locks/linkages
component
2018–2020
model years
6
vehicle entries
Official summary
POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: ï · Intelligent Key ï · Back door request switch, located on the back door ï · Automatic back door switch, located on the instrument lower panel LH And DTC B2409 is either current or has been stored in the past. ACTION Replace the automatic back door control module. ï · Refer to the Electronic Service Manual (ESM) section: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK >
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.