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RecallGazette

Vehicle problems, recalls & safety intelligence

Toyota 4RUNNER 2021technical service bulletin

Bulletin T-SB-0028-20 Rev · NHTSA communication 10178526 · issued Jul 31, 2020

Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2021
model years
18
vehicle entries

Official summary

TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.