RAM 1500 2013–2014 — technical service bulletin
Bulletin DOR-E4E8S-08 · NHTSA communication 10178767 · issued Jul 8, 2020
Technical service bulletin
communication type
Electrical System
component
2013–2014
model years
10
vehicle entries
Official summary
These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer Brake Controller. This will cause the part to be replaced because because module installation cannot be completed due to this lack of electronic communication.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.