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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Explorer 2020technical service bulletin

Bulletin SSM 49104 · NHTSA communication 10179176 · issued Aug 18, 2020

Technical service bulletin
communication type
Engine and Engine Cooling
component
2020
model years
2
vehicle entries

Official summary

Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.