Infiniti Q50 2020 — technical service bulletin
Bulletin ITB20-021 · NHTSA communication 10179560 · issued Aug 31, 2020
Technical service bulletin
communication type
Electrical System
component
2020
model years
4
vehicle entries
Official summary
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following Service Procedure is for the items below: ï · Stability improvements and â bugâ fixes Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The software update only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.