Dodge Durango 2014–2018 — technical service bulletin
Bulletin 23-018-20 REV. C · NHTSA communication 10180277 · issued Aug 26, 2020
Technical service bulletin
communication type
Seats
component
2014–2018
model years
10
vehicle entries
Official summary
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.