Ford Explorer 2020 — technical service bulletin
Bulletin SSM 49189 · NHTSA communication 10180374 · issued Sep 18, 2020
Technical service bulletin
communication type
Latches/locks/linkages
component
2020
model years
1
vehicle entries
Official summary
Some 2020 Police Interceptor vehicles built on or before 24-Jul-2020 may exhibit a front door lock cylinder that is difficult to turn with the key. This may be caused by the lock pawl in the front door latch. To correct the condition, revised front door latches LB5Z-78219A65-F (left) and LB5Z-78219A64-F (right) have been released for service. Use Rotunda key part number 164-R0479 in conjunction with the updated front door latches.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.